Refunds & Returns Policy
- Return Timeframe
We offer a return window of 30 days from the date of purchase. If more than 50 days have passed, unfortunately, the product will no longer be eligible for return.
- Refund Conditions
- The request must be made within 14 days of delivery
- The item must be unused, undamaged, and in its original packaging
- The product should meet all return eligibility requirements
Our Policy Highlights
Your Privacy, Our Priority
ReturnEligibility
Items are eligible for return only if they are unused, undamaged, and returned with their original packaging, tags, and all included materials intact.
Non-Returnable Items
Gift cards and health-related items cannot be returned or refunded once they are purchased or successfully delivered to the customer.
DefectiveDamaged Items
Exchanges are allowed only for items that are received damaged or have defects after being delivered to the customer within the valid period.
RefundProcess
Approved refunds are issued back to the original payment method used at checkout after the returned item is inspected and verified.
Return & Refund Exclusions
Items Not Covered Under Return Policy
Certain products cannot be returned or refunded under our policy. This includes items that are perishable and lose their value once opened, products that are customized or made specifically as per your request, and gift cards that carry non-refundable value. These exclusions are necessary to ensure product integrity, maintain hygiene standards, and keep the return process fair for every customer.