Term & Conditions
Order & Delivery
Orders placed before 9:00 PM are usually confirmed and processed on the same business day.Delivery timelines may vary based on your location, but most orders are delivered within 3 to 7 working days after confirmation.Any applicable delivery charges will be clearly displayed during checkout.
Return & Exchange
To request a return or exchange, please contact our Customer Support Team via phone, email, or live chat, along with the reason and product images.
All requests will be handled according to our Return & Exchange Policy.
If you receive a damaged, defective, or incorrect item, inform the delivery agent immediately and ensure the issue is noted before accepting the order.
We use a digital Proof of Delivery (POD) system. Entering the OTP at delivery confirms that the product has been received in proper condition.
Once approved, the return or exchange pickup will be scheduled within 7 days at your preferred time.
After inspection, refunds will be processed within 10–15 business days to the original payment method.
Delivery & Return Charges
Any shipping or return/exchange charges, if applicable, will be shown during checkout.
Customer Support & Disclaimer
For any queries or concerns, you can reach us at https://rudramdivine.com/
In case of delays or communication issues, our team will contact you using the details provided during order placement.
For further assistance, feel free to get in touch with our support team anytime.